Data Entry Clerks

  • Full Time
  • Balaka
  • Applications have closed



VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in Seattle, WA with offices located in the Democratic Republic of Congo, Malawi and Mozambique.



Data Entry Clerks enter data from various sources into the organization computer system for processing and management. They manage a large amount of information that is sensitive or confidential. Any information imputed by them will be used to integrate data driven decisions at all levels of health system because smart decisions lead to improved health.

Community Based Maternal and Newborn Care (CBMNC) empowers individuals and households and communities to take responsibility of their health through interaction with HSAs during home visits. These HSAs have acquired knowledge and skills necessary for the provision of information, counselling assessment and referral of mothers and newborn to health facility appropriately. CBMNC supplemental register is there to help improve the whole CBMNC package for a pregnant and postnatal woman through gathering all data from the visits conducted by the HSAs.

Data is collected at the begging of every month focusing on new pregnancies and deliveries in Kwitanda community. This data is used to produce indicators for donor monthly reports for the previous month which showcase progress towards the project objectives.


Essential Duties and Responsibilities include the following:

• Organise data into new pregnancies and deliveries folders for all HSAs.
• Review of correspondence of data and list of names of women provided.
• Review and comment on the MNH database.
• Enter the data
• Clean the data to check errors.
• Other duties, responsibilities, and activities may change or be assigned at any time


The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:
• Certificate or Diploma in information technology, information systems or related field from recognized institution.
• Experience with data entry will be given a high level of preference.
• Statistical software experience ie MS Access, Stata and Excel would be advantageous.
• Ability to maintain confidentiality is a must.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.