Country Manager

Website Viamo

A global social enterprise improving lives via mobile

Company Description
Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet.
And yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.
Viamo aims to catalyze a mobile movement, connecting non-profits, governments, and businesses to the people they serve using the digital technologies they have in their pockets. Viamo envisions a world where all people have access to the information they need to make decisions for healthy, prosperous lives.
With more than 8 million people reached to-date, we are well on our way to meeting our goal of reaching 100M people by 2021.
We are looking for exceptional individuals to join our fast-growing team. If you are motivated to use your skills to tackle some of the world’s toughest challenges, and do it at a place where you can learn and grow, we want you on our team.
You will be joining more than 100 colleagues working to amplify the voice of the underheard through mobile technology. You will be asked to problem-solve on a daily basis, work to develop yourself and those around you, and help shape a young, ambitious company that is powering a global movement.


You will be our representative in country and a leader within the M4D movement. Your main role is to ensure that every large development organization knows about our organization and our offerings, to design digital engagement strategies with these organizations, and supervise our service delivery.

Key Responsibilities

Work with partners to design and launch effective mobile engagement projects. This includes building relationships, co-designing projects, preparing budgets, writing concept notes, responding to RFPs, and managing an in-country team.
Manage the 3-2-1 Service, expanding content available, developing commercial partnerships to diversify revenue, and managing relationships with Mobile Network Operators.
Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.
Manage public relations efforts such as the development of annual reports, success stories, press releases and fact sheets.

Objectives and Key Performance Indicators

Number of partners, and partner satisfaction
Value of secured projects
Impact, in terms of service reach and project outcomes


Excellent written and oral communication skills in English
Experience living and working in the country or region
Experience of 5+ years in: ICT4D, business development, tech startup, international NGO, social enterprise, or mobile network operator
Excellent problem solving skills, proposal writing and budgeting skills
Demonstrated self-management/entrepreneurial skills; adaptability and resourcefulness.

Team and Reporting Structure
Reports to Regional Director (Programs Team)
Supervises a Project Manager, 3-2-1 Product Manager, and F&A Assistant. Additional direct reports upon successful growth of country office

Other information
Purpose + Ambition
We are solving one of the world’s toughest challenges: connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way. And we’re doing it at a global scale: We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with their end users.
Autonomy + Responsibility
Every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight.

Global Community
As a distributed team, we work extra hard to stay connected. We have meetings with participants across 15 time zones and use a combination of tools to collaborate across departments and countries.

You are passionate about the potential for technology to create social change and believe that access to information leads to better decision-making.
You know the challenges of working in emerging markets and are eager to tackle them. You thrive on learning new skills and are motivated to learn and grow. You are intellectually curious, but also like to roll up your sleeves and get things done.
You want to be a part of building something new, and are looking for a fast-paced, dynamic environment where you can take ownership of your work and be a core part of a global team.
Apply now with a resume or CV and a short cover letter at
Viamo is an Equal Opportunity Employer. Viamo recruits, hires, and promotes for all job classifications and, administers all staff functions, without discrimination, including race, creed, color, religion, ancestry, national origin, marital status, pregnancy, sexual orientation, citizenship status, personal disability, sex or age.

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